A customer asks for a cleaning quote on your website while you are with another client
Pedro, a tenant leaving a two-bedroom flat in Arroios, Lisbon, asks on the business's website for an end-of-tenancy clean (EN mirror: the same request in English)
Limpezas Aurora's Route
Example. This kind of business is available soon.
The customer
Limpezas Aurora: I'm Limpezas Aurora's digital assistant. I use artificial intelligence. I can help with cleaning enquiries and quote requests; if you prefer, I'll hand the conversation to a person at any time.
Limpezas Aurora: Limpezas Aurora, good afternoon. Sofia is with a client. Tell me what you need and I'll pass your request on to her.
Pedro: Good afternoon. I need an end-of-tenancy clean of a flat.
Limpezas Aurora: Noted. Which area is the flat in?
Pedro: It's in Lisbon, in Arroios. It's a two-bedroom flat.
Limpezas Aurora: Thank you. Lisbon is in Sofia's area. Is it a one-off clean, or would you like it repeated?
Pedro: Just once.
Limpezas Aurora: Noted. When should the clean happen, if the date matters?
Pedro: Before that, roughly how much does it cost?
Limpezas Aurora: I can't give you a figure: Sofia quotes from the kind of clean, the size and the frequency. I'll pass your request to her so she can reply.
Pedro: All right. By the end of the month. Please use the number I left in the form.
Limpezas Aurora: Noted. Your request is with Sofia, who will call you with the quote and to agree the day.
What you receive
What we know
- Who
- Pedro
- clean
- end of tenancy, flat
- area
- Arroios, Lisbon
- size
- two bedrooms
- frequency
- one-off
- when
- by the end of the month
- contact
- number left in the form
Next step
- end-of-tenancy clean, to be agreed
What the assistant won't do alone
Before that, roughly how much does it cost?
I can't give you a figure: Sofia quotes from the kind of clean, the size and the frequency. I'll pass your request to her so she can reply.
Summary for Sofia
- Clean
- end of tenancy, flat
- Area
- Arroios, Lisbon
- Size
- two bedrooms
- Frequency
- one-off
- When
- by the end of the month
- Contact
- number left in the form
- Status
- asked for a figure; the quote is Sofia's to give
Tell me when it's available