Someone writes after the shop has closed

Helena lives in Carcavelos, is looking for a gift and writes on WhatsApp after the shop has closed.

Casa Marés's Route

WhatsApp, Carcavelos

Example. This kind of business is available soon.

The customer

WhatsApp, Helena, Tuesday, 19:40

Casa Marés: I'm Casa Marés's digital assistant. I use artificial intelligence. I can help with questions about the shop and product requests; if you prefer, I'll hand the conversation to a person at any time.

Casa Marés: Good evening. The shop has closed for the day, and you can leave here what you are looking for and I will pass it to Marta.

Helena: Good evening. Do you have a 24 cm cast-iron pot? It is meant as a gift.

Casa Marés: We do gift wrapping. To ask Marta to look for the pot, tell me when you need it by.

What you receive

Casa Marés, Carcavelos

What we know

Who
Helena
What they want
cast-iron pot, 24 cm, as a gift

See the next step

Tell me when it's available