A buyer asks about the Parede flat on the agency's website at 21:10
Mariana, 38, lives in Bristol and is relocating to Portugal. She saw the post about the Parede apartment and writes from the agency's website at 21:10.
Atlântico Imobiliária's Route
Example. This kind of business is available soon.
The customer
Atlântico Imobiliária: I'm Atlântico Imobiliária's digital assistant. I use artificial intelligence. I can help with questions about properties and viewing requests; if you prefer, I'll hand the conversation to a person at any time.
Atlântico Imobiliária: Hello Mariana. Did you see the two-bedroom in Parede? I can help with anything you want to know about the apartment or the area.
Mariana: Hello, yes. Does it have parking? And how far is it from the station?
Atlântico Imobiliária: It has one garage space. Parede station is about 8 minutes on foot, according to the listing.
Mariana: We are thinking of moving from Bristol. Is it a good area for a family with a child?
Atlântico Imobiliária: To answer you well, it helps to know the child's age and whether you prefer a state or a private school. Ana knows the schools in Parede well and can tell you what is not in the guides.
Mariana: Six years old. State school, ideally. What is the price?
Atlântico Imobiliária: The asking price is on the listing: €395,000. Any room for negotiation is for Ana, not me. Would you like me to ask Ana to contact you?
Mariana: Yes. Could we see the apartment on Saturday?
Atlântico Imobiliária: I'll note the request for Saturday. Ana confirms the time with you. Would you prefer the morning or the afternoon?
Mariana: Morning. And I don't want to receive any advertising.
Atlântico Imobiliária: Noted: only messages about this apartment and your viewing, nothing else. Ana will contact you tomorrow morning.
What you receive
What we know
- Who
- Mariana
- Interest
- parking, closeness to the station
- Situation
- move Bristol → Parede, family, 1 child
- Child
- 6 years old, state school
Next step
- Price negotiation (with Ana)
- Viewing requested, Saturday, to be confirmed
- Contact from Ana, tomorrow morning
What the assistant won't do alone
What is the price?
States the asking price from the listing, declines any room for negotiation and routes to Ana with the context.
Summary for Ana
- Who
- Mariana, Bristol → Parede, family, child aged 6, state school
- What they want
- Two-bedroom in Parede; parking, station, schools
- What is still open
- Price negotiation; confirm Saturday morning
- What we promised
- Contact tomorrow morning; no advertising
Tell me when it's available