A visitor asks for a place on a tour on your website while Nuno is out with a group
Daniel, from Canada, staying in Lisbon, asks on the operator's website for a van tour of Sintra at the weekend (PT-PT mirror: the same request in Portuguese)
Rota da Serra's Route
Example. This kind of business is available soon.
The customer
Rota da Serra: I'm Rota da Serra's digital assistant. I use artificial intelligence. I can help with guest questions and activity requests; if you prefer, I'll hand the conversation to a person at any time.
Rota da Serra: Rota da Serra, good morning. Nuno is out in the hills with a group. Tell me which activity you would like and I'll pass your request to him.
Daniel: Hello, I'd like to book the van tour of Sintra.
Rota da Serra: Noted. Which day would you like, and a second day in case the first is full?
What you receive
What we know
- Who
- Daniel
- activity
- van tour of Sintra
Tell me when it's available