A customer asks for a quote on your website while you are out working
Inês, homeowner in Oeiras, no hot water since yesterday, asks on the business's website for a quote to replace the water heater (EN mirror: the same request in English)
Instalações Vale's Route
Example. This kind of business is available soon.
The customer
Instalações Vale: I'm Instalações Vale's digital assistant. I use artificial intelligence. I can help with quote and visit requests; if you prefer, I'll hand the conversation to a person at any time.
Instalações Vale: Instalações Vale, good afternoon. Nuno is out working. Tell me what you need and I'll pass your request on to him.
Inês: I'd like a quote to replace the water heater. I've had no hot water since yesterday.
Instalações Vale: Noted. Where is the house, and when do you need it done?
What you receive
What we know
- Who
- Inês
- service
- replace water heater, no hot water
Tell me when it's available