A new client asks for an appointment on the website while Carla is with another client
Marta, a new client in Amadora, asks on the salon's website for a haircut appointment at the end of the week (EN mirror: the same request in English)
Salão Marés's Route
Example. This kind of business is available soon.
The customer
Salão Marés: I'm Salão Marés's digital assistant. I use artificial intelligence. I can help with appointment requests; if you prefer, I'll hand the conversation to a person at any time.
Salão Marés: Salão Marés, good afternoon. Carla is with a client. Tell me what you would like and I'll pass your request on to her.
Marta: Good afternoon, I'd like to book a haircut.
Salão Marés: Noted. Is it your first visit to the salon?
Marta: Yes, it's my first time.
Salão Marés: Thank you. Which day and time suit you, with a second choice?
Marta: Before that, how much is a haircut?
Salão Marés: I can't give you a figure: I only give prices from the salon's own list, and I don't have it here. I'll pass the question to Carla so she can reply.
What you receive
What we know
- Who
- Marta
- service
- haircut
- client
- first visit
What the assistant won't do alone
Before that, how much is a haircut?
I can't give you a figure: I only give prices from the salon's own list, and I don't have it here. I'll pass the question to Carla so she can reply.
Tell me when it's available